Excellent customer service and very friendly staff. Truly care about the health and well being of your pet. Great, healthy snacks and food that your pets will love. They've made a repeat customer out of me!
We love Healthy Hounds and their products but Robin is really the reason we keep coming back. She exemplifies top notch customer service and is so incredibly sweet and caring. She not only remembers our names, but our dogs’ names too and she always asks us how they’re doing and even remembers what’s going on with each of them (asks about recent vet visits, illnesses, how they’re liking the new food or treats we brought home after the last visit, and more). I wouldn’t shop anywhere else!
I can't say enough good things about Hammer'a Healthy Hounds! Robin is amazing. She really took the time to listen to my concerns about my rescue beagle's eating issues and recommended a good food for her. She is now eating without having to cook anything special to entice her and has gained a little healthy weight. Our other beagle was a little chunky and she is now looking leaner and healthy. We will never shop elsewhere for our pups needs again!
This is the best pet food and supplies store in town. The owner is so knowledgeable and always happy to hand out samples of food, treats, supplements, etc. Plus, the prices are the lowest we've found in town for top-tier dog and cat foods.
We went today to get Santa pictures and not only was the store wonderful but all the people that worked there. Such a warm inviting family. Great products (even for us Seahawks fans! Which is hard to find in Nevada). They even came out after we loaded the dogs in the car and gave them treats. Great experience and can’t wait to see the Santa pictures.
Went to this wonderful place today. The woman that owned it was super friendly and helpful. I loved that they had items that were more geared towards larger breed dogs. I hate going to other pet stores and all they have is little dog stuff. Her puppies were so cute. They were both super well behaved and friendly. They were definitely the highlight of my trip. I got my large pups treats that they love. Thank you for opening a store for bigger babies (pups).
Love this place. They have everything you could ever need for your pet and if you're having an issue with your furbaby they can help! The store owner is very knowledgeable in every product they sell and can always assist me with any issue I may be having with my pets.
Robin is absolutely fantastic. Great store, service, and an owner who really loves animals and cares about her customers. One of the best pet stores I've been to. As long as I live in Reno, this is the place I'll go!